PAYMENT AND SHIPPING

The following conditions apply:

Shipping conditions

Delivery is made within Germany and to the following countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City.

Shipping costs (including VAT)

Deliveries within Germany:

We do not charge shipping costs for the shipping method "DHL Standard".

For the shipping method "DHL Express" we charge 15€ shipping costs.

Deliveries abroad:

For the shipping method "DHL Premium Shipping" we charge the shipping costs at a flat rate of 15 € per order.

For the shipping method "DHL Express" we charge 35€ shipping costs.

Deliveries abroad: Switzerland

For the shipping method "DHL Premium Switzerland" we charge the shipping costs at a flat rate of 20 € per order.

Deliveries abroad: Austria

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.

Deliveries abroad: France

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.

Deliveries abroad: Spain

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.



Delivery periods

Unless otherwise specified in the respective offer, the delivery of the goods in the domestic market (Germany) within 2-3 days, for foreign deliveries within 3-10 days after conclusion of the contract (in case of agreed prepayment after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

Accepted payment options

- Payment via Mollie ( Credit card, Giropay, Apple Pay, Prepayment by bank transfer, iDEAL, Bancontact, Przelewy24, Eps transfer )

- Payment by cash on delivery ( DHL service fees of 7€ ) - Service only available in Germany

- Payment via Scalapay ( installment purchase - 3 consecutive installments )

- Payment by Klarna

  • Invoice: The payment term is [14] days from the date of dispatch of the goods/ticket/ or, for other services, the provision of the service. The full invoice terms for the countries where this payment method is available can be found here: Germany.

  • Installment Purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments under the terms specified in the checkout. The installment payment is due at the end of each month after Klarna sends you a monthly invoice. For more information on installment purchases, including terms and conditions and standard European consumer credit information for countries where this payment method is available, please click here (only available in the countries indicated): Germany.

  • Sofortüberweisung: Available in Germany. Your account will be debited immediately after you submit your order.

  • Direct Debit: The debit will be made after the goods have been shipped. The time will be communicated to you by e-mail.

 

Further details on payment

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, you will find our contact details in the imprint.