PAYMENT AND SHIPPING

The following conditions apply:

Shipping conditions

Delivery is made within Germany and to the following countries: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Ireland, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.

When shipping to a non-EU country, additional taxes or costs (e.g. customs duties) may be incurred as part of your order, which are not paid through us or invoiced by us, but are payable by you directly to the relevant customs or tax authorities.

Shipping costs (including VAT)

Deliveries within Germany:

We do not charge shipping costs for the shipping method "DHL Standard".

For the shipping method "DHL Express" we charge 15€ shipping costs.

Deliveries abroad:

For the shipping method "DHL Premium Shipping" we charge the shipping costs at a flat rate of 15 € per order.

For the shipping method "DHL Express" we charge 35€ shipping costs.

ATTENTION: When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred as part of your order, which are not paid through us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities.

Deliveries abroad: Switzerland

For the shipping method "DHL Premium Switzerland" we charge the shipping costs at a flat rate of 20 € per order.

Deliveries abroad: Austria

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.

Deliveries abroad: France

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.

Deliveries abroad: Spain

For the shipping method " Standard International " we charge the shipping costs at a flat rate of 10 € per order.

For the shipping method "Express International" we charge 30€ shipping costs.



Delivery periods

Unless otherwise specified in the respective offer, the delivery of the goods in Germany (Germany) takes place within 2-3 days, in the case of deliveries abroad within 3-10 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made any deviating agreements with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.

We deliver express orders within Germany in 1-2 days*.

Express orders within the EU will be delivered in 2-5 days*.


Accepted payment options

- Payment via Mollie ( credit card, Giropay, Apple Pay, prepayment by bank transfer, iDEAL, Bancontact, Przelewy24, eps transfer )

- Payment by cash on delivery ( DHL service fees of 7€ )

- Payment via Scalapay ( installment purchase - 3 consecutive installments )

- Payment by Klarna

  • Invoice: The payment period is [14] days from the dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The complete billing conditions for the countries in which this payment method is available can be found here: Germany .
  • Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments on the terms specified in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. Further information on hire purchase, including the General Terms and Conditions and the European standard information for consumer credit for the countries in which this payment method is available, can be found here (only available in the specified countries): Germany .
  • Sofortüberweisung: Available in Germany. Your account will be debited immediately after the order has been placed.
  • Direct debit: The debit takes place after dispatch of the goods. The time will be communicated to you by e-mail.

Further details on payment

When paying by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, you will find our contact details in the imprint .

*Shipping times may vary in exceptional cases, the information is based on our average delivery times.